At Hoydoon, your privacy is very important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website ( www.hoydoon.com) or mobile application (together, the “Platform”).  By using Hoydoon, you agree to the terms of this Privacy Policy. 

Information We Collect 

We collect both personal and non-personal information to deliver our services effectively, improve your experience, and maintain the smooth operation of the Hoydoon platform.

This includes information you provide directly, such as your name, email address, phone number, and account login details. When creating or managing property listings, we may also collect listing-related information like photos, descriptions, and prices, as well as any messages exchanged through our platform. If you use premium or paid features, we may collect relevant payment or billing details to process transactions securely.

We also collect certain information automatically when you visit our website or app. This may include your device type, browser details, IP address, and location data (if enabled). Additionally, we gather data about your activity on the platform—such as pages visited, time spent, and actions taken—along with insights from cookies and similar technologies, as described in Section 8 below.

In some cases, we may receive information from third-party sources to help us improve our services and user experience. These sources may include payment processors, analytics providers, and social login services such as Google or Apple, when you choose to sign in through those accounts.

How We Share Your Information 

We may share your information only when necessary to operate and protect the Hoydoon platform. This includes sharing details with other users when you interact with listings or messages, and with trusted service providers such as payment processors, hosting partners, and analytics tools that help us run and improve our services.

We may also disclose information when required by law or during a business transaction like a merger, acquisition, or asset transfer. Hoydoon values your privacy and will never sell your personal data to third parties.

Data Retention 

We retain your information only for as long as needed to deliver our services, meet legal requirements, resolve disputes, or enforce our agreements. Once this period ends, your data is securely deleted or anonymized.

You may request the deletion of your account and any associated information at any time by contacting us through the details provided in Section 10.

Security of Your Information 

We employ a range of administrative, technical, and physical safeguards to protect your personal information from unauthorized access, loss, misuse, or disclosure. These measures include secure data storage, encryption, access controls, and regular monitoring to help maintain the safety and integrity of our systems.

While we are committed to maintaining a high standard of security, no platform or transmission over the internet can be completely guaranteed to be secure. By using Hoydoon, you acknowledge this limitation and agree that you share information at your own discretion and risk.

Your Rights 

Depending on your country or region, you may have certain rights regarding your personal information. These may include the right to access the data we hold about you, request corrections to inaccurate information, or ask for your personal data to be deleted. You may also have the right to withdraw consent for specific processing activities or request a copy of your data in a portable format for your own use.

To exercise any of these rights or make a related inquiry, please contact us at support@hoydoon.com, and our team will assist you in accordance with applicable data

Cookies and Tracking Technologies

Hoydoon uses cookies and similar technologies to enhance your experience on the platform. These tools help us remember your preferences and settings, analyze how the website is used, and continuously improve overall performance and usability.

You can manage or disable cookies at any time through your browser or device settings. However, please note that certain features or functions of the platform may not work properly if cookies are turned off.

Children’s Privacy 

Hoydoon is intended for use only by individuals who are 18 years of age or older. Our services are not directed toward children, and we do not knowingly collect, store, or process personal information from anyone under 18. If it comes to our attention that a minor has provided personal data through our platform, we will take immediate steps to delete the information and restrict further access.

If you believe that a child has shared personal details with us, please contact us as soon as possible so we can investigate and ensure the data is safely removed.

Contact Us

If you have any questions about these Terms or our policies, contact us at:  🌐 www.hoydoon.com/help 

Changes to This Policy 

We may revise or update this Privacy Policy periodically to reflect changes in our services, legal requirements, or data practices. Whenever updates are made, the “Last Updated” date at the top of this page will be revised to indicate the most recent version.

By continuing to use Hoydoon after any updates are posted, you acknowledge and agree to the terms of the updated Privacy Policy. We encourage users to review this page regularly to stay informed about how we protect and handle personal information.

Governing Law 

This Privacy Policy is governed by the laws of Nigeria and Somalia, without regard to conflict of law principles. Any disputes will be resolved in the competent courts of these jurisdictions. 

By using Hoydoon, you acknowledge that you have read, understood, and agreed to this Privacy Policy.